1. Definitions and Interpretation

1.1 In these Terms, the following words have the meanings set out below:

• "Academic Operations Centre" — the College department responsible for academic administration, reachable at [email protected].
• "Al Razzaq Labs" — the practical, hands‑on cloud‑based laboratory environment comprising Part 1 (course‑embedded, assessed labs) and Part 2 (KYS‑based, internship preparation labs).
• "Cohort"— the student group to which the Student belongs, determined by their enrolment date:
  • Legacy Cohort: Students enrolled on or before 31 July 2026.
  • New Lab‑Based Cohort: Students enrolled on or after 1 August 2026.
• "Coursework" — all recorded lectures, live classes, lab assignments, and other learning materials provided as part of the diploma programme.
• "Diploma" — an EduQual‑endorsed qualification at EduQual Levels 3, 4, 5, or 6.
• "EduQual" — the awarding body that issues the diploma certificate and transcript.
• "EduQual Learner Registration Fee" — the non‑refundable, non‑transferable fee paid to register the Student for a specific diploma title and level with EduQual.
• "English Proficiency Exam" — either the IELTS UKVI (Academic) test or the Duolingo English Test (DET), as specified in these Terms.
• "LMS" — the College's Learning Management System (Student Portal).
• "MCQ" — Multiple Choice Question assessments.
• "Programme Access Period" — the period during which the Student has access to course materials and assessments, commencing on their enrolment date.
• "RPL" — Recognition of Prior Learning.
• "KYS" — the Know Your Student form and process.
• "Working Day" — any day other than Sunday or a public holiday in Pakistan.

1.2 Headings are for convenience only and do not affect interpretation.

1.3 References to policies are references to the College policies as amended from time to time, available on the Student Portal and website.

2. Enrolment and Contract Formation

2.1 The Student's enrolment constitutes an offer to study with the College. A binding contract is formed when the College accepts the enrolment and the Student pays the required course fee or first instalment.

2.2 The Student must provide accurate, complete, and truthful information during enrolment, including in the KYS form. The College reserves the right to reject any application or terminate enrolment if information is found to be false, misleading, or incomplete.

2.3 By enrolling, the Student confirms that they meet the minimum entry requirements for their chosen diploma programme as set out in Clause 3, or have been granted admission via the RPL process.

2.4 These Terms apply to all students irrespective of their Cohort, save where expressly stated otherwise.

2.5 The Student represents and warrants that they are at least 18 years of age, or if below 18, that their parent or legal guardian has consented to their enrolment and agrees to be bound by these Terms. The Student further warrants that they have the legal capacity to enter into a binding contract.

2.6 Student Account Security: The Student is responsible for maintaining the confidentiality of their Student Portal login credentials and for all activities that occur under their account. The Student must notify the College immediately of any unauthorised use of their account or any other breach of security. The College shall not be liable for any loss or damage arising from the Student's failure to comply with this obligation.

3. Admission Requirements

3.1 For the New Lab‑Based Cohort (enrolled on or after 1 August 2026), the following minimum entry requirements apply:

3.2 Legacy Cohort students are exempt from the admission prerequisites in 3.1 and may progress based on their existing enrolment status.

3.3 Applicants without formal qualifications may apply via RPL (see Clause 12). Professionals with relevant work experience may also apply by submitting an RPL form and justifying their experience in the KYS form.

3.4 The College reserves the right to refuse admission at its sole discretion.

4. Diploma Registration Fee

4.1 The EduQual Learner Registration Fee is mandatory for all students who wish to obtain an EduQual diploma certificate and transcript.

4.2 This fee must be paid within two (2) months of paying the course fee. Late payment results in penalties, and EduQual records the registration date as the date the fee was paid — not the course start date.

4.3 The fee is strictly non‑refundable and non‑transferable.

4.4 The Student cannot transfer the fee to a different diploma at the same level or upgrade to a higher level without paying a new registration fee.

4.5 Access to formal assessments (MCQs, and for Legacy Cohort, oral exams) is conditional on payment of the registration fee. Lab access requires only the course fee (Clause 5).

5. Course Access and Programme Duration

5.1 Programme Access Period:

5.2 Monthly/quarterly/half‑yearly plans get content via a drip schedule. On full payment, remaining access: Level 5 → 15 months total; Level 6 → 18 months total.

5.3 New courses added during the access period are provided free; early access may be granted at the College's discretion.

5.4 Updated/replaced course materials are provided at no extra cost.

5.5 Technical/administrative delays granting access to new courses → 1 month free access as compensation.

5.6 Access is suspended upon expiry; renewal requires a new payment plan.

5.7 Students paying monthly after the initial 12 months get full access for the duration of payments.

6. Payment Terms and Fees

6.1 All fees payable in advance per the selected plan.

6.2 All payments (registration, course fees, certificates, transfers, assessments, etc.) are non‑refundable once processed, except as expressly stated in these Terms.

6.3 Student must review all details before payment; questions should go to support beforehand.

6.4 Fee changes don't affect already‑enrolled students on agreed plans.

6.5 Non‑payment → suspension of portal/materials/labs/assessments access; access period is not extended during suspension.

7. Assessments and Grading

7.1 Assessment Structure by Cohort

New Lab‑Based Cohort:

Legacy Cohort (Old Assessment):

Legacy Cohort (Switched to New): Same as New Lab‑Based Cohort.

7.2 Lab‑Based Assignments (Al Razzaq Labs Part 1)

• 7.2.1 Part 1 labs are course‑embedded, assessed via AI‑augmented tool with real‑time feedback, human‑verified.
• 7.2.2 Part 2 labs (KYS‑based) don't count toward the grade — used for internship prep and employability profiling.
• 7.2.3 Labs divided into Basic, Intermediate, Advanced phases.
• 7.2.4 Lab access = course fee paid; MCQ access additionally needs registration fee.
• 7.2.5 Legacy Cohort: Part 1 available on course fee payment; Part 2 requires registration fee too. (New Cohort gets both on course fee.)
• 7.2.6 Passing threshold: 40/100 per lab. Below 60 → reattempt allowed; 60+ → locked as complete.
• 7.2.7 Failed lab → 1 resubmission within 30 days; second failure → repeat unit with full attendance.
• 7.2.8 Incomplete labs by end of access period → renewal required.
• 7.2.9 Lab version updates don't require redoing prior completed labs unless instructed.

7.3 MCQs

• 7.3.1 Dynamically generated, randomised order; copy‑paste disabled.
• 7.3.2 Unlimited attempts within 12 months from registration fee payment.
• 7.3.3 Every bank must be passed; final score = average of passing attempts (40% New / 50% Legacy).
• 7.3.4 Must be completed within Programme Access Period.

7.4 Oral Presentation & Viva Voce (Legacy Cohort Only)

• 7.4.1 Applies only if not switched to new assessment.
• 7.4.2 Topic assigned after 100% MCQs + 85% coursework completion.
• 7.4.3 Minimum 6 weeks prep; complete within 12 months of receiving topic (no active LMS subscription required just for this).
• 7.4.4 Must complete within 2 years of enrolment — after which, transitioned to new assessment structure.
• 7.4.5 Missed 12‑month deadline → topic may be revoked (with prior reminders).
• 7.4.6 Assessed via rubric: Content, Organisation, Presentation Skills, Visuals, Q&A Response.

7.5 English Proficiency Exam

• 7.5.1 Mandatory for New Cohort & switched Legacy students.
• 7.5.2 IELTS UKVI ≥6.5 or Duolingo 115–120.
• 7.5.3 Test date within 2 years of diploma completion.
• 7.5.4 Student handles registration/cost — College doesn't subsidize.
• 7.5.5 Must use portal‑registered email for test registration.
• 7.5.6 Fraudulent scores → disciplinary action, possible suspension/termination, Al Razzaq Program ban.
• 7.5.7 Certificate withheld until this requirement is met.

IELTS → Percentage Conversion (for grading only):

• 7.5.9 Visa Notice: IELTS UKVI accepted for UK/Australia/NZ/Canada visas; Duolingo generally not accepted for immigration. College not liable for visa refusals.
• 7.5.10 Exemptions: 2+ years full‑time study in an English‑speaking country (MOI letter); prior degree entirely in English at non‑English institution; high scores on TOEFL/PTE/Cambridge C1. Not granted based on residency/nationality/enrolment alone.

7.6 Grade Key

7.7 Reassessment Rules

• Labs: Repeat until correct; reassessment fees may apply.
• MCQs: Unlimited attempts within access period; fees may apply.
• English Exam: Resit until passing score; fees apply.
• Legacy Oral: Fail oral only → £100 retake fee. Fail both oral + MCQs → full registration fee again. Missed 12‑month submission → possible £100 fee. One reschedule within 30 days.
• General: Failure to complete everything within 2 years → £100 reassessment fee.

8. Assessment Access and Deadlines

• 8.1 MCQ access valid 12 months from registration fee payment.
• 8.2 Oral topic must be obtained within portal access period; 2 years to complete from enrolment.
• 8.3 Missing 2‑year deadline → 10% grade reduction; late assessments marked as failed.
• 8.4 Extension requests: submit ≥7 Working Days before deadline with evidence; approval at Senior Management's discretion.

9. Certification

9.1 Eligibility: Complete coursework + pass all assessments + settle fees + (where applicable) valid English test score.

9.2 Cohort‑Specific Outcomes:

Legacy Cohort:

Additional certificates for other levels available via extra registration fees — see alnafi.com/additional-eduqual-fees2

New Lab‑Based Cohort:

*Top‑Up available only to holders of a prior Level 5 qualification or equivalent.

9.3 Issuance & Batching: Processed in 6–12 month batch cycles by EduQual; EduQual may verify directly with Student. Certificates dispatched to Karachi campus. Expect 6–12 months from completion to physical delivery; expedited processing available for a fee.

9.4 Delivery: Free within Pakistan; courier fee applies outside Pakistan (communicated before shipment).

9.5 Name on Certificate: Must match KYS/ID documents exactly. Student responsible for accuracy. Post‑certification name changes incur additional fees.

9.6 Additional Documents:

• Course Completion Certificate: issued if coursework done but registration fee unpaid (not a substitute for EduQual diploma).
• Internship Letter: New Cohort — on full KYS–Al Razzaq–PitStop cycle completion.
• Recommendation Letter: on request, valid 6 months.
• Bonafide Certificate: for active students with ≥20% coursework, good standing.
• Provisional Results: available post full completion; not formal certification.
• Resume/CV: Legacy — 100% assessments + 70% coursework + Part 1 labs. New Cohort — KYS–Al Razzaq–PitStop milestones + ≥70% Merit labs + activated PitStop persona.

10. Cloud Lab Environment (Al Razzaq Labs)

• 10.1 Accessible via browser GUI or SSH.
• 10.2 Daily lab hours: L3 = 1hr, L4 = 2hrs, L5 = 2.5hrs, L6 = 3hrs (some specialisations get more).
• 10.3 Al Bari AI Assistant monitors terminal activity in real time; logged in Activity Monitor.
• 10.4 Automated offline evaluation; scores sync within 24–48 hours.
• 10.5 Minimum 1 meaningful command required for evaluation, else score = 0.
• 10.6 Manipulating/scripting/automating labs or copying solutions = malpractice (Clause 15).

11. Transfers, Progression, and Upgrades

• 11.1 No same‑level diploma transfers — must register afresh with new fee.
• 11.2 Upgrading to a higher level requires a new registration fee.
• 11.3 Legacy Cohort may get additional lower‑level certificates via extra fees.
• 11.4 Legacy students may switch to new lab‑based assessment via Transition Choice Form (no new registration fee); must then complete Part 1 labs, MCQs, English exam (oral exam waived).
• 11.5 Transition Form deadline: 31 July 2026 — else default to original oral exam pathway (2‑year completion window).

12. Recognition of Prior Learning (RPL)

• 12.1 Used for Admission (entry requirement) or Advanced Standing (credit/exemption).
• 12.2 Not automatic — formal application with evidence required.
• 12.3 Max 50% of total credits via RPL; core/capstone modules (incl. Al Razzaq Part 1) exempted only in exceptional cases.
• 12.4 Evidence must be within last 5 years.
• 12.5 Admission RPL — before/within first month of programme start; Advanced Standing RPL — within first month of enrolment.
• 12.6 Fraudulent RPL documents → Plagiarism Policy violation, possible disqualification/expulsion.
• 12.7 Admission RPL ≠ automatic Advanced Standing (separate application needed).
• 12.8 Appeals available under Complaints and Appeals Policy.

13. Attendance and Engagement

• 13.1 Punctual attendance expected; cameras on unless exempted.
• 13.2 Sessions recorded for QA/attendance verification.
• 13.3 Absences notified ≥24 hours in advance where possible.
• 13.4 Watching recordings = acceptable substitute for certification purposes.
• 13.5 New Cohort: min 80% attendance (live or recorded) required. Legacy Cohort: 100% of recordings must be watched.
• 13.6 Poor engagement may delay/prevent certification; repeated unexcused absence handled under Misconduct Policy.

14. Academic Integrity and Conduct

14.1 Plagiarism and Academic Misconduct

• 14.1.1 All submitted work must be original, properly cited.
• 14.1.2 Detection via GPTZero, Quillbot, ZeroGPT, and AI‑content detection systems.
• 14.1.3 Consequences:
  • 1st instance: Formal warning + resubmission (noted on record).
  • 2nd instance: Zero for the assignment + alternative assignment (max grade = pass).
  • 3rd instance: Expulsion.
• 14.1.4 LLMs (ChatGPT, DeepSeek, Claude, Gemini) prohibited for writing oral presentation text; undisclosed AI/pre‑recorded responses = violation.

14.2 General Student Misconduct

• 14.2.1 Includes: plagiarism, cheating, unauthorised aid, falsifying records, disruptive/disrespectful behaviour, harassment, IT misuse, unauthorised sharing of materials, policy/deadline non‑compliance.
• 14.2.2 Minor misconduct — informal resolution; serious/persistent — formal investigation/hearing.
• 14.2.3 Possible outcomes: No case to answer; written warning; supervised resubmission; suspension; expulsion.
• 14.2.4 Serious breaches (fraud, harassment, criminal behaviour) may be reported to authorities.

15. Malpractice and Maladministration

• 15.1 Malpractice = deliberate acts compromising integrity/fairness. Maladministration = administrative failure/poor management causing non‑compliance.
• 15.2 Report suspected cases to [email protected].
• 15.3 Sanctions: Rejection of evidence; suspension/termination; certificate cancellation; re‑enrolment bar; invalidation of prior certificates.
• 15.4 Full procedures in Malpractice & Maladministration Policy / Plagiarism Policy.

16. Special Considerations

• 16.1 For extenuating circumstances (illness, bereavement, financial hardship, work commitments).
• 16.2 Formal application + evidence to [email protected], ASAP.
• 16.3 Decision within 10 Working Days; approved suspensions ≤12 months (extendable).
• 16.4 Access period paused during approved suspension; fees held and applied on re‑registration.
• 16.5 Short‑term deadline extensions follow Clause 8.4 process.

17. Complaints and Appeals

17.1 Complaints

1. Informal: 24/7 Live Support → formal complaint to [email protected] (response in 3–7 Working Days).
2. Formal Review: Escalate to Academics Department Lead (ack. in 2 days, resolution in 7 days).
3. External Review: Escalate to higher management, awarding bodies, or regulators.

17.2 Appeals

1. Informal: Contact [email protected] (response within 10 Working Days).
2. Formal Appeal: Submit within 14 Working Days of informal response/decision (ack. within 3 days).
3. Final Decision: Independent panel decides within 15 Working Days of acknowledgment.

Subject lines: "Formal Appeal – Assessment", "Formal Appeal – Certification", "Formal Appeal – Discipline". No disadvantage for good‑faith appeals; handled confidentially.

18. Data Protection and Record Keeping

• 18.1 Certification data retained indefinitely per regulatory standards.
• 18.2 Records: Registration/KYS docs, progress/assessment records, certificate claims, transcripts, AI grading logs & feedback (3‑year retention).
• 18.3 Securely stored; access restricted to authorised personnel.
• 18.4 Student may access/correct/delete personal data via [email protected].
• 18.5 Governed further by the College's Privacy Policy (incorporated by reference).

19. Intellectual Property

• 19.1 All course materials remain IP of Al Nafi E‑Learning Private Limited / subsidiaries.
• 19.2 No reproduction/distribution/sharing without written permission — violation = misconduct.
• 19.3 User‑generated content (forum posts, comments) — Student grants College a non‑exclusive, royalty‑free, worldwide licence for educational service purposes; Student warrants rights to their own content.

20. Accessibility and Reasonable Adjustments

• 20.1 Adjustments available for documented disabilities (extra time, alternative formats, modified labs, assistive tech).
• 20.2 Request ≥4 weeks before assessment date, with documentation, to [email protected].

21. Student Equipment and Connectivity

• 21.1 Student responsible for own equipment/software/internet.
• 21.2 College not liable for access issues from Student's equipment/connection.

22. Technology and Platform

• 22.1 Reasonable efforts to maintain availability; no uninterrupted access guarantee.
• 22.2 Contingency plans for technical failures during assessments — no student disadvantaged.
• 22.3 Report technical issues promptly via live chat/support email.

23. Third‑Party Test Providers

• 23.1 College doesn't operate/control Duolingo, IELTS, etc. — no responsibility for their services.
• 23.2 Disputes regarding test registration/results/bans are strictly between Student and provider.

24. Indemnification

Student indemnifies the College against claims arising from: breach of Terms; violation of law; IP infringement; fraud/negligence/wilful misconduct.

25. Limitation of Liability

• 25.1 Liability capped at total fees paid in the preceding 12 months.
• 25.2 No liability for indirect/consequential losses (income, opportunity, career prospects).
• 25.3 Nothing excludes liability for death/personal injury from negligence, fraud, or non‑excludable liability.
• 25.4 No liability for: visa/immigration decisions; university admissions; employment outcomes; reliance on third‑party info the Student should verify independently.

26. Force Majeure

• 26.1 No liability for delays from events beyond reasonable control (acts of God, pandemics, war, civil unrest, government action, outages, third‑party failures).
• 26.2 Reasonable efforts to minimise disruption; no obligation to refund/extend unless legally required.

27. Withdrawal and Cancellation by Student

• 27.1 Withdraw anytime via written notice to Academic Operations Centre.
• 27.2 Outstanding fees remain due; no refunds.
• 27.3 Access terminated within a reasonable time after withdrawal notice.

28. Amendments and Variations

• 28.1 College may update Terms/policies anytime.
• 28.2 Material changes communicated via email/portal; continued enrolment = acceptance.
• 28.3 Most recently published policy prevails in case of conflict.

29. Governing Law and Jurisdiction

Governed by the laws of Pakistan; Pakistani courts have exclusive jurisdiction.

30. General Provisions

• 30.1 Severability — invalid provisions don't affect the rest.
• 30.2 Entire Agreement — supersedes prior agreements.
• 30.3 Waiver — no waiver by delay/failure to enforce.
• 30.4 Third Party Rights — none, except parties to these Terms.
• 30.5 Notices — via registered email or [email protected].
• 30.6 Language — English version prevails over translations.
• 30.7 Assignment — Student cannot assign rights without consent; College may assign freely.
• 30.8 Compliance with Laws — Student responsible for lawful use of services.
• 30.9 Survival — Clauses 18, 19, 24, 25, 28, 29, 30 (and others by nature) survive termination.
• 30.10 No Employment/Partnership — Student is a learner only, not employee/agent/contractor.

31. Contact Information

Student Support Centre
Al Nafi International College
???? [email protected]

Acknowledgement and Acceptance

By enrolling in any diploma programme offered by Al Nafi International College, the Student confirms that they have read, understood, and agree to be bound by these Terms and Conditions in their entirety, including all policies and procedures incorporated by reference.

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Our Commitment to Honesty in Business

Islam profoundly emphasizes honesty in all aspects of life, including commercial dealings. This emphasis stems from the comprehensive nature of Islam as a way of life that guides and regulates every sphere, not merely a set of beliefs or rituals. Unlike the often compartmentalized view of religion in modern society, Islam integrates its principles into every facet of daily life, including economic activities and political engagements.

At the heart of Islamic teachings is the practical application of its code, governing not just personal conduct but extending to commerce, politics, and social interactions. In Islam, the virtues of honesty, justice, and fraternity form the cornerstone of societal interactions, extending to condemn any form of deceit or exploitation, be it political, economic, social, or individual.

In an Islamic society, these principles are not mere ideals but active, living practices, with a strong intolerance for dishonesty in any form. Our commitment to these values is unwavering, and we strive to uphold this integrity in every aspect of our operations and community interactions.

Subscription and Course Requirements for Money Back Guarantee Eligibility

Mandatory Subscription Purchase: 

The student is required to purchase an annual subscription for specific diploma programs authorized by the Company. These include, but are not limited to:

- Diploma in DevSysOps at RQF Level 5

- Diploma in AIOps at RQF Level 6

- Combinations such as Diploma in DevSysOps + [Specialization] or Diploma in AIOps + [Specialization], where "[Specialization]" may include Offensive Security, Blockchain, SCADA, or any other discipline offered by the Company. The courses MUST be at RQF Level 5 or 6 or any of the combinations we may offer.

Additional Benefit:

Any payment for RQF 6 level diplomas, or combos infused within RQF 6 such, grants the student an additional 6 months of access. For instance, a payment for a 12-month subscription will result in 18 months of access. This applies to all payment schedules: monthly, quarterly, semi-annually, or annually.

Course Completion Timeline and Requirements for Money Back Guarantee

1. Completion Deadline: The course must be completed within 12 months from the enrollment date.

2. Minimum Completion Rate: An 85% course completion rate is required within this timeframe.

3. Guarantee Expiration: Failure to meet the above criteria within 12 months results in ineligibility for the Money Back Guarantee. But other benefits like Al Razzak Job placement Program still stands as they have their own terms and conditions. Please read Al Razzak Program requirements separately.

Mandatory LinkedIn Course Attendance Requirement:

Students must attend at least 10 LinkedIn classes as part of the program within 12 months of enrolment. This is essential for maintaining eligibility under the Money Back Guarantee terms.

Payment of EduQual Fee and Compliance for Money Back Guarantee Eligibility

1. Initial Payment Requirement: Full payment of the EduQual exam fee is required upon annual subscription registration or within 1 month thereafter.

2. Compliance for Guarantee Eligibility: Successful completion of the EduQual exam and adherence to all Agreement terms within 12 months of enrollment is necessary.

3. Consequence of Non-Compliance: Non-fulfillment of these requirements within 12 months results in forfeiture of the Money Back Guarantee.

Additional Educational Requirements

- Communication Course: Purchase and completion of the Communication course are mandatory within the first month post-purchase. Attendance in live classes as requested by the instructor is also required. 

- Completion and Submission of Labs: 150 to 200 business lab exercises (Labs) must be completed and submitted within 12 months of enrollment.

- Git Account Updates: Regular updates of student Git accounts with all completed Labs.

- LinkedIn Article Requirement: Publication of a minimum of 24 articles on LinkedIn detailing the educational journey and promoting Al Nafi within a span of 24 months from the day of registration.

- Al Nafi Affiliate Registration and Promotion: Active promotion of LinkedIn blogs detailing the journey and Labs experience is required. At least 1000 unique visitors within the span of 1 year is required. Please note that Al Nafi pays 8% on all successful purchases to our affiliates.

- Development of a Digital Portfolio: Creation of a digital portfolio with at least 100 lab articles to represent the student’s digital footprint is mandatory. This can be done through maintaining a blog or foot print on Git, LinkedIn and other available platforms that reflects the user journey professionally.

Responsibility of Al Nafi in Securing Student Employment Opportunities

Al Nafi is committed to exerting all reasonable efforts to ensure students secure employment upon successful program completion. The nature of employment, such as contractual, freelancing, on-site, remote, or international placements, is at the discretion of Al Nafi Senior Management.

What will be Refunded:

• EduQual fee of 250 GBP is non-refundable
• Taxes and payment service charges are non-refundable
• Sales agent commission (8% of sale) is non-refundable
• The remaining amount is fully refundable

Management Discretion and Final Decision

Management reserves the right to determine the final eligibility for the Money Back Guarantee. This will be based on overall progress, class participation, forum engagement, lab submissions, live class attendance, external certification proof, and any additional evidence necessary. All the above requirements are valid and fully applicable.

AI Razzaq Program Terms and Conditions

1. Program Scope

The Al Razzaq Program (the “Program”) is the professional development and practical learning framework made available to eligible Al Nafi learners. Depending on the enrolled pathway, it may include course-based labs, KYS-informed personalized labs, AI-supported learning tools, virtual internship activities, career preparation resources, and guidance on education and global mobility. The precise features and access conditions are determined by the learner’s enrolled pathway and the applicable terms

2. Eligibility

Eligibility for the Al Razzaq Program extends to learners enrolled in eligible Al Nafi Foundation Programs (Grades 4–8), O-Level Programs,  Pearson BTEC Level 3, and Pearson HND Levels 4 and 5, EduQual Level 3–6 diplomas, EduQual Diploma + Specialization Programs, and Dual Diploma Programs (Pearson and EduQual). The Program components made available to a learner depend on the enrolled pathway and applicable activation requirements. Enrollment in a listed pathway does not automatically entitle the learner to every Al Razzaq lab, award, or student service.

3. Enrollment Activation Requirements

• Learners may register through alnafi.com/pathways. Program access is activated according to the learner’s registered pathway, selected study plan, applicable payments, and completion of the Know Your Student (KYS) process where required. Course access, lab access, KYS-linked activities, and additional student services may be subject to different eligibility requirements

• At registration, learners select an available study mode (monthly, quarterly, or annual) and complete the applicable enrollment and plan payment process. Continued access to the program is subject to maintaining the applicable plan in accordance with its payment terms.

• Where applicable to the enrolled program, the EduQual Exam Fee or Learner Registration Fee must be paid to access the KYS process and associated advanced, profile-based labs.

• Part 1 comprises course- or diploma-aligned practical labs and, for diploma learners, forms a mandatory component of the relevant diploma learning pathway. Part 2 provides profile- and career-oriented labs informed by the learner’s KYS information. Following registration and applicable fee payment, learners complete the KYS process through alnafi.com/kyc. KYS-based Part 2 activities become available in accordance with the applicable pathway schedule and required activation conditions.

4. Program Structure

• Part 1 – Course-Based Labs: Practical labs aligned to the learner’s enrolled course or diploma content. For diploma programs, Part 1 is embedded in the diploma learning pathway and completion is mandatory under the program requirements. The precise lab activities are determined by the course curriculum.

• Part 2 – KYS-Based Personalized Labs: Advanced, industry-focused practical activities selected using information collected through the Know Your Student (KYS) process, including career aspirations, academic background, preferred industries and countries, employment type, expected pay scale, and professional development goals. Part 2 may include role-specific projects, real-world simulations, troubleshooting, documentation, and capstone exercises.

• The Program includes Foundational Labs (introductory setup and tasks), Intermediate Labs (projects, errors and debugging), Advanced Labs (systems, audits, design and optimization), and Challenge & Expert Labs (complex scenarios introduced toward the end of Part 2). Learners progress through Skill Building, Job Simulation, and Mastery Projects as applicable to their pathway. Mastery team assignments and other features identified as forthcoming will be available only after their formal launch.

5. Additional Program Features & Student Services

• Baari – AI Learning Assistant: Available in all labs for troubleshooting, explanations, and interview question guidance.

• ATS-Optimized Resume Building: Students receive their first resume draft after 9 months of Part 2 lab completion.

• AI-Based Interview Preparation: Role-specific technical interview simulations with automated performance insights.

• Access to the Al Nafi Job Portal: Exclusive access to job listings, communities, and industry networks.

• University & Visa Application Assistance: Guidance on documentation, SOP writing, and visa processing (for Al Nafi graduates).

• Post-Employment Support (30/60/90 Days): Follow-up sessions to support smooth transition into the workplace.

6. Additional Conditions

• Access to all Program features requires an active subscription.

• Delays in mandatory payments or KYS submission may delay access to certain phases.

• Al Nafi may adjust Program content, delivery methods, or timelines to maintain compliance with industry and accreditation standards

7. Ar Razzaq Labs Usage Policy (Online EduQual Diplomas & Specializations)

8.1 Scope

This section applies to all students enrolled in:

• EduQual Diploma Programs

• EduQual Diploma Programs with Specializations

• Al Nafi Cloud Packages

• Specializations

It governs all practical lab activities conducted on Al Razzaq Labs infrastructure.

8.2 Daily Lab Access Allocation

Each enrolled program includes a fixed daily lab time allocation per student based on program type and duration, as outlined below:

8.3 Lab Usage Rules

a. Time Allocation

• Lab usage is limited to the allocated daily hours.

• Unused hours do not carry forward to subsequent days.

• Lab access is available 24/7, subject to daily quota limits.

b. Fair Usage

• Labs are strictly for educational and academic purposes only.

• Commercial use, personal projects, freelancing, crypto-mining, unauthorized scanning, or illegal activities are strictly prohibited.

c. Resource Management

• Virtual machines may automatically shut down after periods of inactivity.

• Lab environments may reset between sessions for security and performance reasons.

• Data backup remains the responsibility of the student unless stated otherwise.

8.4 Monitoring and Compliance

All lab activity may be logged and monitored for security, performance, and compliance. Misuse or violation of this section may result in temporary suspension or permanent termination of lab access.

8.5 Support and Maintenance

Al Razzaq Labs infrastructure is maintained by Al Nafi technical teams. Scheduled maintenance or system upgrades may result in temporary service interruptions, with advance notice provided where reasonably possible.

8.6 Additional Lab Hours (Paid Access)

Students may purchase additional lab hours beyond their daily allocation via https://alnafi.cloud

, subject to system availability. Purchased lab hours are restricted to academic use only.

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Terms & Conditions For Affiliate System 

1. Eligibility:

To be eligible to participate in our affiliate program, you must be at least 18 years old and have a website, blog, or social media account with a significant following in a related niche.

2. Program Details:

Our affiliate program allows you to earn a commission by promoting our products or services to your audience. You will receive a unique affiliate link or code that you can share with your followers. When someone clicks on your link or uses your code to make a purchase, you will earn a commission.

3. Commission Structure:

Al Nafi offers an 5% flat commission on mature sales and a 2% commission on renewal and Easy Study Program sales.

4. Tracking cookies for affiliate commissions:

To earn affiliate commissions, you need people to click through your link and buy a product from Al Nafi. There will be tracking cookies in place, so Al Nafi will be able to see that the sale originated from your link.

5. 45-day cookie duration in affiliate program:

In our affiliate program, this cookie will last for 45 days. So if a customer clicks your link and then ends up making a purchase several days later, you will still get credited with the sale.

6. Real-time affiliate dashboard:

A dashboard for affiliates where they can see their leads, conversions and commission earned in real time.

7. Leads button for affiliate contact details:

Through the Leads button, Affiliate will be able to see the contact details of user who has visited Al Nafi website through his affiliate link Affiliate can contact the user and pursue them to buy a product.

8. 45-day window for commission claims:

Affiliates will have 45 days to convert leads into sales to claim their commission. After 45 days Al Nafi will distribute those leads to their internal sales team. If the lead is converted into sale after 45 days the commission will equally be distributed among the affiliate and the internal sales team member to whom the lead has been assigned.

9. Redistribution of leads to sales team:

If the lead is converted into sale after 45 days then there will be no commission provided to the Affiliate.

10. No commission for sales after 45 days:

If those leads are not converted within 45 days then it would be transferred to the sales team.

11. Weekly affiliate newsletter and live sessions:

Weekly newsletter for affiliates, should have details of anything new coming up, announcements, any upcoming event, articles, blogs etc. Live sessions for affiliates on a bimonthly basis. Also a space on our drive for the posts and adverts.

12. Exclusion of self-buy course commissions:

Commissions are not granted for self-buy courses by affiliates

13. Payment:

Earned Commission will be paid within 30 days of the date of sale maturity. The minimum payout threshold is PKR 5000 (USD 50 for overseas affiliates). If your commission earnings are below PKR 5000 (USD 50 for overseas affiliates) for a given month, your earnings will be rolled over to the following month.

14. Payment Terms and Taxation Policies for Services:

All payments are exclusive of any withholding tax and any service tax, VAT, Sales Tax and/or any other applicable taxes levied by the government or appropriate authority on the Services from time to time, which shall be charged / deducted in addition if applicable. We reserve the right to deduct/ claw back for any sale return from affiliate's future payouts.

15. Termination:

We reserve the right to terminate your participation in our affiliate program at any time and for any reason, without prior notice. You may also terminate your participation in the program at any time by notifying us in writing.

16. Prohibited Activities:

You may not engage in any activity that may be considered fraudulent, deceptive, or harmful to our brand. This includes, but is not limited to, using unethical marketing tactics, spamming, or engaging in any illegal activities.

17. Intellectual Property:

You may use our logos, trademarks, and other intellectual property only for the purpose of promoting our products or services. You may not modify or alter any of our intellectual property in any way.

18. Indemnification:

You agree to indemnify, defend, and hold us harmless from any claims, damages, or losses arising out of your participation in our affiliate program or your breach of these terms and conditions.

19. Governing Law:

These terms and conditions will be governed by and construed in accordance with the Governing law and jurisdiction is "Islamic Republic of Pakistan"

20. Modification:

We reserve the right to modify these terms and conditions at any time, without prior notice. Any modifications will be effective immediately upon posting on our website.

21. Digital Agreement and Acceptance of Terms and Conditions:

This agreement and T&Cs will be signed digitally at the time of registering by the affiliate. You acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

22. For Al Nafi Employees

No employee is eligible for commission except sales and support team agents or executives. Managers and directors of sales as well as support are not eligible.

23. Affiliate Market

Tax deductions will be applied according to the prevailing rates.

24. Al Nafi EDUQUAL fees

Al Nafi EDUQUAL fees are not eligible for commission. Affiliates will not earn commissions on these fees. 

25. Same-Family and Same-Household Sales Policy

Sales made between family members or individuals residing under the same roof (e.g., brother to sister, parent to child, spouse, etc.) will not qualify for affiliate commission. This rule prevents sales tagging and ensures fair participation across all affiliates.

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Important Notice Regarding Direct Deposit Payments

Students making payments via direct deposit must upload their payment slip on the Direct Deposit page within 10 days of payment.

Failure to upload the slip within this timeframe will result in:

No Course Access: Access to courses and the portal will be denied.

Unidentified Payments: Payments not verified after 10 days will be treated as donations.

"Please ensure timely submission to avoid delays. For assistance, contact our support team."

1. Fraud Prevention and Monitoring

• Identity Verification: All interns must complete an initial verification process known as KYC (Know your customer) within 6 weeks through the DataOps Operations Center, confirming their student status with Al Nafi and relevant diploma track progress for those who are our students and those who are only here for the Global Internship Program.
• Submission of Work: Each task or assignment must be submitted by the registered intern only. The system logs submission metadata to track file origin and submission time.
• Penalties for Misrepresentation: If fraudulent work or misrepresentation of identity is detected, interns will be subject to immediate dismissal from the program and disqualification from any certifications or future opportunities. Al Nafi may take further action, including notifying external accreditation bodies if applicable.

2. Abuse of Program Resources

• Access to Learning Materials: Interns are provided with access to certain labs, live sessions, and resources. Unauthorized sharing, copying, or distribution of these materials is strictly prohibited.
• Use of Tools and Labs: Interns must follow lab protocols strictly and ensure that all activities conducted on the system are in compliance with Al Nafi’s ethical guidelines. Abuse of these tools, including attempts to misuse or exploit lab environments for non-educational purposes, will result in removal from the program.
• Reporting Violations: Interns are encouraged to report any violations or abuse of program resources to the Program Advisory Team via our website ticket system through its live messenger or email [email protected] 

3. Task Submission Protocols

• Assignment Instructions: Interns must follow all task instructions provided during the internship. Failure to adhere to these instructions, such as incorrect formatting or failure to complete necessary prerequisites, will result in rejection of the task.
• Timely Submissions: Tasks must be submitted within the specified deadlines unless an extension is granted by the program supervisor. Late submissions will incur penalties or disqualification from that project.
• Proper Documentation: Each task must include proper documentation and evidence of following the learning process. This includes video, screenshots, logs, or other proof of work as requested by the supervisor.
• Use of Remote Tools: Tasks should be submitted through the assigned remote submission tools (e.g., LMS, email, or other approved platforms). Interns must ensure that tasks are uploaded successfully and confirm receipt.

4. Communication and Remote Work Expectations

• Professional Communication: Interns must maintain professional communication at all times, whether interacting with peers, trainers, or staff members. Disrespectful behavior or inappropriate conduct will not be tolerated.
• Availability: Interns must be available during the designated working hours or as required by the internship schedule. Failure to attend mandatory meetings or classes may affect performance evaluations. We will hold a once-a-week session to discuss what we discussed and the objectives for this given week held by the CEO (Muhammad Faisal) where applicable.
• Task Clarifications: Should any clarification on assignments or task requirements be needed, interns must reach out promptly via designated communication channels (email, internal messaging platforms) to avoid delays.

5. Completion and Evaluation

• Final Task Review: Upon completion of each task or project, interns will receive feedback from their mentors. This feedback must be acknowledged and acted upon if revisions are requested.
• Performance Monitoring: Al Nafi uses various metrics to track performance, including task completion rates, adherence to deadlines, quality of submissions, and participation in live sessions.
• Certification Eligibility: Completion of the internship will qualify the intern for an Internship Experience Letter, which will only be awarded upon successful submission of all tasks and assessments as per the defined protocols.

6. Confidentiality and Data Protection

• Confidentiality: Interns are bound by confidentiality agreements not to disclose or misuse any proprietary or confidential information they encounter during their internship.
• Data Security: Interns must follow Al Nafi’s data security policies, ensuring that sensitive information is protected and not shared outside the approved platforms or with unauthorized personnel.

7. Appeals and Disputes

• Appeals Process: If an intern feels that a decision related to their performance or task submission was unjust, they can submit an appeal within seven days of the decision to the Al Razzaq Team via email [email protected] 
• Dispute Resolution: Disputes between interns and mentors or staff members will be mediated by the Program Advisory Team, ensuring fair and transparent processes are followed.

8. Terms and Conditions

Terms and Conditions: These Terms and Conditions apply to all participants of the Global Internship Program, including both Al Nafi diploma students and external applicants. For more detailed information, please visit the Terms and Conditions section of our website at alnafi.com 

Cool Down Time (CDT): Participants are subject to a Cool Down Time (CDT) of 180 days after completing their first attempt at the Global Internship Program, regardless of whether they were successful or unsuccessful. This means that participants will not be eligible to re-enroll in the program until the 180-day period has passed.

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1. Introduction

By signing up as a PitStop participant (“you”), you agree to participate in the Al Nafi PitStop Program (“PitStop Program”) under the Terms & Conditions outlined below. The PitStop Program is designed primarily to enable participants, especially Al Nafi students, to build a professional social media presence by sharing authentic educational progress, learning activities, skill development, and related content generated through the official system. These Terms & Conditions are intended to ensure ethical conduct, compliance with legal requirements, and the integrity of Al Nafi’s brand and operations.

2. Eligibility

To participate in the PitStop Program, you must meet the eligibility criteria defined by Al Nafi, including any minimum social media presence requirements applicable at the time of registration, and you must agree to comply with these Terms & Conditions, the Acceptable Use Policy (AUP), and the Code of Conduct at all times.

3. Program Overview

The PitStop Program is primarily intended to support profile building, professional visibility, and authentic public showcasing of educational progress and learning achievements through approved social media activity. Participants may receive system-generated content based on approved sources, including academic activity, course progress, lab completion, milestones, and other verified learning-related achievements.

As an additional benefit under the PitStop Program, participants may also earn commission if a user purchases an eligible Al Nafi product or service through the participant’s unique referral link, subject to the applicable commission rules, exclusions, and verification requirements set out in these Terms & Conditions.

PART A - PITSTOP CONTENT SHARING & PROFILE BUILDING

4. Content Sharing Purpose

The PitStop Program is established to help participants build a credible and professional digital presence by sharing authentic, approved, and system-generated content across supported social media platforms. For Al Nafi students, this content may be based on their real-time Learning Management System (LMS) activity, including course progress, lab activity, completed milestones, and other verified educational developments.

5. Posting Requirements

Participants must register their social media accounts within the PitStop System and must post the content generated or approved through the official system exactly as provided, unless expressly permitted otherwise by Al Nafi. Participants must submit the direct URL of each published post for verification. Where the system requires posting across all available or assigned platforms, participants must comply with those platform requirements for the relevant activity to be treated as valid.

6. Verification

All submitted posts and related activity shall be subject to system validation, manual review, or both. Al Nafi reserves the right to determine whether any post, submission, or activity qualifies as valid under the PitStop Program. Any false, misleading, incomplete, manipulated, or unverifiable submission may be rejected.

7. Student Participation Under PitStop Program

Al Nafi students participate in the same PitStop Program. For student participants, the primary distinction is that the content provided through the PitStop System may be generated on the basis of their real-time academic activity and progress within the LMS, rather than general-purpose promotional content. This includes, but is not limited to, course progress, lab completion, milestones, and learning achievements.

Student participation is intended to support profile building, public visibility of authentic learning progress, and professional representation. Students are not permitted to edit, manipulate, falsify, or misrepresent their LMS-based content or underlying learning activity.

8. Student Integrity and Representation

Students must ensure that all participation under the PitStop Program reflects genuine academic activity. Any attempt to manipulate LMS data, falsify progress, submit fabricated links, misrepresent achievements, or otherwise misuse the system may result in rejection of activity, suspension, or termination from the PitStop Program.

9. Networking Feature and Eligibility

The networking feature within the PitStop Program shall become available once a student completes at least 50% of the relevant enrolled course, as recorded and verified through Al Nafi’s Learning Management System (LMS). 

“Relevant enrolled course” means the student’s core enrolled program as a whole; for example, a student enrolled in the Diploma in AIOps must complete at least 50% of the diploma for networking access.

This requirement is intended to help students develop foundational knowledge and an informed understanding of their field before engaging in professional networking through the program.

Students must use the networking feature professionally and responsibly, accurately represent their learning progress and skills, and comply with the Acceptable Use Policy (AUP) and Code of Conduct.

10. Job Hunting Feature and Eligibility

The job hunting feature within the PitStop Program shall become available once a student completes at least 70% of the relevant enrolled course, as recorded and verified through Al Nafi’s LMS. This requirement is intended to allow students to develop relevant knowledge, practical skills, and familiarity with their field before using the program’s job hunting support.

Students must accurately represent their qualifications, skills, experience, and course completion status in all applications and communications. Access to this feature does not constitute certification of job readiness or guarantee interviews, job placement, or employment.

“Relevant enrolled course” means the student’s core enrolled program as a whole; for example, a student enrolled in the Diploma in AIOps must complete at least 70% for job hunting access.

PART B - LINK-BASED REFERRAL COMMISSION SYSTEM

9. Commission Structure

In addition to the profile-building and content-sharing features of PitStop, eligible participants may earn commission when a user purchases an eligible Al Nafi product or service through the participant’s unique PitStop referral link. Al Nafi offers a 5% flat commission on mature sales and a 2% commission on renewal sales, subject to verification, exclusions, and other applicable rules.

Tracking cookies or similar attribution mechanisms may be used to determine whether a sale originated through a participant’s referral link. If a user completes a purchase within 30 days of clicking the referral link, the sale may be credited to that participant.

10. Conversion Window Rules

A 30-day conversion window applies to eligible referral commissions. If a referred lead converts after 30 days, no commission shall be awarded.

11. PitStop Dashboard

PitStop participants may access a dashboard where they can view leads, contact details, conversion status, and commissions earned in real time, subject to system availability and access rights.

12. Same-Family & Same-Household Policy

No commission will be paid for sales made to family members or individuals residing in the same household. This restriction is intended to prevent manipulation, artificial tagging, and unfair attribution.

13. Self-Buy Restriction

Participants will not receive commission on purchases made for themselves.

PART C - CONDUCT, ETHICS & RESTRICTIONS

14. Acceptable Use Requirements

All participants must comply with platform rules, use only company-approved or system-generated content where applicable, provide accurate proof of posting, maintain account security, protect confidential information, and engage respectfully and professionally at all times.

15. Prohibited Activities

Participants must not misrepresent Al Nafi, impersonate staff, make false claims, use bots or spam, submit fake or altered proof, modify official content without authorization, or collect or share data unlawfully. Offensive, harassing, political, religious, sexual, or otherwise inappropriate conduct within the context of the PitStop Program is prohibited.

16. Security Obligations

Participants must use only their own accounts, protect their usernames and passwords, and report suspicious access or misuse immediately.

PART D - PAYMENTS & ADMINISTRATION

17. Payment Terms

Commission payouts, where applicable, shall be processed monthly. The minimum payout threshold is PKR 5000 or USD 50 for international participants. Earnings below this threshold will roll over to the following month. Applicable taxes, VAT, withholding charges, refunds, reversals, and statutory deductions may be applied in accordance with law and company policy.

18A. Payout Method, Currency Conversion & Tax Policy

If a participant does not provide a valid IBAN, Al Nafi may process payouts through PayPal by converting the payable USD amount into the participant’s local currency at the prevailing exchange rate at the time of payout. Exchange rates may vary depending on the provider and processing date. Participants remain responsible for their own tax compliance and declarations in their respective jurisdictions.

19. Employee Eligibility Exception

No Al Nafi employee is eligible to receive commission under the PitStop Program.

20. Commission Exclusion for Learner Registration/Exam / Enrollment Fee / Admission Fee / Test Fee.  

Users are not eligible for commission for the Learner Registration/Exam / Enrollment Fee / Admission Fee / Test Fee under the PitStop Program. 

21. Termination

Al Nafi reserves the right to terminate participation without prior notice in cases of fraud, policy violations, misuse of the program, harmful conduct, unethical behavior, or any other breach of these Terms & Conditions, the AUP, or the Code of Conduct.

22. Reporting Misconduct

All violations or misconduct must be reported to [email protected]. 

23. Governing Law

This Agreement shall be governed by the laws of the Islamic Republic of Pakistan.

24. Modification Clause

Al Nafi reserves the right to update these Terms & Conditions at any time without prior notice. Updated versions shall become effective immediately upon publication.

Final Acknowledgment

By registering in the PitStop Program, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Execution Clause

IN WITNESS WHEREOF, this Agreement has been entered into on the date first above mentioned.

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1. Purpose

This policy defines how language support is provided and maintained across all course components, ensuring that learners understand what language options are available and how to access them. It aims to promote inclusivity and clarity by setting consistent standards for multilingual content throughout the learning environment.

2. Scope

This policy applies to all learners, instructors, teaching assistants, content creators, and platform administrators involved in the course. It covers all official learning materials, assessments, communication channels, and platform features where language options or translations are provided.

3. Official Course Language

The primary language of instruction and communication for all EduQual Diploma Courses is English. In the event of any discrepancy between translated versions and the original English content, the English version shall be regarded as the authoritative source for all academic purposes, including grading, deadlines, and matters of academic integrity.

4. Language Options & What They Cover

A. Standard English Track (Default)

• Video Lectures: Delivered in English audio.

• Slides/Presentations: Provided in English.

• Notes/Handouts: Available in English.

• MCQs/Quizzes/Exams: Conducted in English.

• Labs/Assignments: Written and submitted in English.

• Support & Announcements: Communicated in English (see §8 for limited support in other languages).
  
  

B. Urdu Video-Explanation Option (Opt-In)

• Video Lectures: Urdu audio explanation of the same course content.

• Slides/Presentations: Provided in English (no changes).

• Notes/Handouts: Available in English.

• MCQs/Quizzes/Exams: Conducted in English.

• Labs/Assignments: Written and submitted in English.

• Scope Note: The Urdu option applies only to video and audio. All written materials, assessments, and communications remain in English.

C. Multilingual Transcript Option (opt-in)

• Transcripts/Captions: AI-generated transcripts available in multiple languages (including Urdu) for video content only.

• Status: Offered as a learning aid to support comprehension; minor inaccuracies may occur.

• Authority: The English version remains the official and authoritative source for grading, deadlines, and policy interpretation.

5. Enabling / Switching Language Options

Learners can enable multilingual transcripts through their course settings or directly from each video page.

Any changes take effect immediately for future playback, while previously downloaded files remain unchanged.

Access to these features may require the latest version of the course app or web platform.

6. Assessments, Labs, & Submissions

Assessment Language: All MCQs, quizzes, exams, and lab instructions are provided in English.

Submission Language: Unless explicitly approved by the instructor for a specific activity, all submissions must be completed in English.

Clarification: If a translated or multilingual transcript appears to differ from the English prompt, the English version takes precedence. Learners should contact support for clarification if needed.

7. Content Quality & Continuity

Urdu audio explanations are developed to match the same learning objectives, sequence, and key concepts as the English video content.

Multilingual transcripts are periodically reviewed and updated to improve accuracy; revisions may be implemented without prior notice.

If a critical error is found in any non-English resource, a correction notice will be issued, and grading or evaluation will remain based on the English version.

8. Learner Support

Primary Support Language: All official learner support and communication are provided in English.

Courtesy Assistance: Basic guidance may be offered in Urdu when possible; however, availability is not guaranteed.

Turnaround: Support requests are prioritized equally for all learners. For accuracy and clarity, complex academic or technical inquiries may require communication in English.

9. Accessibility

Captions are provided for English videos and, where selected, multilingual transcript options.

Learners requiring additional accommodations should contact the accessibility support team. All accommodations will be arranged in accordance with this policy and institutional accessibility standards to ensure an inclusive learning experience for all participants.

10. Academic Integrity & Misinterpretation

Learners remain responsible for meeting all course requirements, regardless of any misunderstanding caused by non-English transcripts or Urdu audio explanations. In case of uncertainty, learners must refer to the English materials and seek clarification from the instructor or support team before submitting any assessments.

11.  Data & Privacy

When learners select or change language options, certain preferences and transcript usage data may be stored to enhance personalization and improve the learning experience. All data handling and analytics follow the institution’s Privacy Policy and applicable data protection standards.

12.  Roles & Responsibilities

1. Course Lead: Owns this policy and approves changes.

2. Content Team: Produces/updates English materials; coordinates Urdu audio production and transcript generation.

3. QA Team: Audits alignment between English videos, Urdu audio, and multilingual transcripts.
   

4. Support Team: Communicates policy and handles language-related tickets.

13.  Exceptions

Any exceptions to this policy—such as a lab or assignment permitted in Urdu, will be clearly stated in the respective assignment brief and on the course page for that specific activity only. No other exceptions apply unless formally announced by the course team.

14. Versioning & Changes

All policy updates and revisions will be communicated through the course homepage or official learning platform. Learners are encouraged to review these updates regularly, as continued participation in the course indicates acknowledgment and acceptance of the revised terms.

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Policy Statement: Language-Based Discounted Price for Urdu and Hindi Language Diplomas

At Al Nafi, we are committed to making education accessible and affordable for learners from diverse backgrounds. To support this commitment, we are pleased to offer a special discounted Fees for students who choose to enroll in courses delivered in Urdu or Hindi.

Details of the Policy:

1. Eligibility: The discount applies to all courses available in Urdu or Hindi.
2. Discount Amount: A reduced fee structure will be applied compared to the English version of the course.
3. Purpose: This initiative aims to promote learning in native languages and make our courses more accessible to non-English-speaking learners.

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Azadi Scholarship update: 30% till 31 Aug 2026

Products:

1. EduQual 

2. Pearson 

3. EduQual + Specializations

Before: Scholarship was applicable for quarterly, half-yearly, and annual plans ( NOT monthly), & student can not carryforward scholarship like if a quarterly student renews after 3 months, he/she has to pay the fees as per the standard rate if any scholarship is not available at that time.

Now: Scholarship is applicable on all new installment plans, including monthly, and the student can carry forward the scholarship further if he/she pay the fees within 07 days of expiry.

For example: On 01 Aug, a student purchased quarterly AIOps on a quarterly plan at 30% scholarship so quarterly fees will be PKR 63,000

After three months, his subscription will expire on 30 Oct. If the student renews within 07 days, he will pay PKR 63,000 otherwise, without scholarship fees, i.e., PKR 90,000

1. Full fees option comes with 10% savings on all EduQual and specialization products 

   1. This will not be applicable with any scholarship

2. 02 Installment plan comes with 5% savings on all EduQual and Specialization products 

   1. This will not be applicable with any scholarship

3. 04 Installment plan comes with 2.5% savings on ONLY AIOPs+SPECIALIZATIONS 

   1. This will not be applicable with any scholarship

Note: No other coupon or discount will be applicable along with this Azadi Scholarship, except Loyalty Card Discount.

FAQs

1. Is this applicable to legacy students who have paid fees according to Fees Sheet version 13? (Ref: AIOps full fees equivalent to 450,000)

   1. Yes

2. Is this applicable to renewal of legacy students who have paid fees according to Fees Sheet version 14? (Ref: AIOps full fees equivalent to 540,000)

   1. Yes

3. Is this scholarship applicable to any exam or registration fees?

   1. No

4. Is this scholarship applicable to micro-credentials, CDT?

   1. No

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Policy:

Policy Document: Scholarship for New Students Enrolling in the EduQual Diploma Program.

1. Overview

This policy outlines the details and procedures for implementing a scholarship for new students enrolling in any plan of the EduQual Diploma program. The scholarship aims to make education more accessible and affordable for a wider range of students. It will apply to all new students who enroll in the program within the specified scholarship registration validity period. The applicable scholarship percentage or amount will be displayed on the website banner or ribbon at the time of enrollment.

2. Scholarship Details

                        • Scholarship Amount: The scholarship percentage or amount applicable will be displayed on the website banner or ribbon at the time of enrollment. 

                        • Eligibility: This scholarship is available to new students who are enrolling in any EduQual Diploma program. 

                        • Scholarship Registration Period: This policy is applicable for the duration of the currently active scholarship period as communicated at the time of enrollment.

                        • Discount Application: The scholarship will be applied at the checkout stage, and only eligible students will benefit from this discount.

3. Eligibility Criteria

                 To be eligible for the scholarship, students must meet the following requirements:

                        • Enrollment: The student must be a new enrollee to the EduQual Diploma program. 

                        • Registration Window: The student must enroll within the specified active scholarship registration period.

                        • Eligibility Verification: Students will need to complete a scholarship eligibility form to confirm their eligibility for the discount. 

                        • One-Time Benefit: This scholarship is applicable only at the time of initial enrollment. It will not be applicable in case the student renews or re-enrolls in the future.

4. How to Register for this Scholarship

                 To avail of the scholarship, follow these simple steps during the tenure of the scholarship:

                      • Visit the Website: Go to www.alnafi.com.

                      • Sign Up or Login: Create an account or log into your existing account.

                      • Navigate to Course Pages: Once logged in, go to the EduQual Diploma course pages. 

                      • Select Your Diploma: Choose the EduQual Diploma program.

                      • Choose Your Plan: Select the plan that best fits your needs and budget. 

                      • Fill the Scholarship Form: Complete the scholarship eligibility form to confirm your qualification for the scholarship discount. 

                      • Proceed to Checkout: After confirming eligibility, proceed to checkout, where the scholarship will be applied to your total fees.

Please Note: There are limited seats available in the Al Nafi Global Scholarship Program, so early registration is encouraged to ensure you do not miss out on this opportunity.

5. Terms and Conditions

                         This scholarship is non-transferable and cannot be combined with any other discounts or offers.

                         The scholarship is only available for new students enrolling within the specified registration period.

                         This scholarship is applicable only at the time of the student’s initial enrollment. It will not be applicable if the student chooses to renew or re-enroll in the future.

                         Students must complete the scholarship eligibility form to be considered for the discount.

                         The scholarship is applied only at the time of checkout and will not be retroactively applied to past enrollments.

                         No other discount coupon or referral program will be applicable during this scholarship. 

                         Loyalty card members can avail the exclusive benefits along with this scholarship.

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Subscription Renewal Policy for Current Students

This is applicable for those students with a Monthly. Quarterly and Half Yearly enrollment before 31 Aug 2024.

1. Installment Payments and Previous Fee Structure:

If you are currently paying your fees in installments, you are eligible to continue paying under the previous fee structure (applicable before 31st August 2024).

To retain this benefit, you must renew your subscription either before it expires or within a 7-day grace period following the expiration date.

2. On-Time Renewal and Grace Period:

If you renew your subscription on or before its expiration date or within the 7-day grace period, you will continue to be charged according to the previous fee structure.

3. Late Renewal:

If your subscription is not renewed within the 7-day grace period after expiration, you will be considered a new enroll.

As a new enroll, you will be subject to the new fee structure effective from 1st September 2024.

Please ensure timely renewal to avoid any changes in your fee structure.

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1. Introduction

These Terms and Conditions (“Terms”) govern your access and use of all Al Nafi digital platforms, including but not limited to the Learning Management System (LMS), Al Nafi Cloud Labs, Al Razzaq Program, AI-powered services, and all accredited diploma programs offered under Pearson, EduQual, or other international frameworks.

By enrolling in any Al Nafi program or accessing any of its digital products, you agree to comply with these Terms, our Fair Usage Policy, and all applicable data protection and intellectual property laws.

2. Purpose and Scope

These Terms are intended to:

• Ensure fair and secure access for all users (students, instructors, partners).
  
  

• Maintain compliance with international licensing, accreditation, and privacy standards.
  
  

• Define acceptable and prohibited behaviors while using Al Nafi’s resources.
  
  

These Terms apply to all users of Al Nafi platforms, including those accessing content through institutional or subscription-based accounts.

3. Acceptable Use

You may use Al Nafi products and services solely for personal educational purposes as an enrolled user.

You may:

• Access and complete courses, labs, and diploma modules through your assigned account.

• Use Al Nafi Cloud environments for hands-on learning within your plan’s limits.

• Stream video lectures, download approved materials, and submit assignments for academic evaluation.

• Access AI labs and simulation environments within your subscription’s resource quota.

You may not:

• Share your account credentials with anyone, including your household or institution.

• Use Al Nafi resources for commercial, non-academic, or unauthorized research purposes.

• Distribute, mirror, copy, or modify any Al Nafi proprietary or licensed content (videos, labs, PDFs, simulations, or code).

• Attempt to bypass, alter, or interfere with Al Nafi’s authentication systems or resource controls.

4. Daily Usage Limits

To promote fairness and prevent resource misuse:

• Each student may stream or watch up to 2 to 4 hours of video content per day, depending on their subscription tier.

• Students may attempt or run cloud-based labs for a minimum of 30 minutes and a maximum of 3 hours per day, as determined by their allocated tokens.

• Tokens represent compute access for AI, cloud, or cybersecurity labs and must be used responsibly within the prescribed limits.

• Repeated or intentional attempts to exceed these daily limits, manipulate time-tracking, or consume unauthorized tokens will be treated as serious violations and may result in disciplinary or legal action, including suspension or permanent termination of access.

Exceeding limits, manipulating time-tracking systems, or abusing tokens constitutes a policy violation and may result in suspension or termination.

5. Data Usage and Access Controls

• Cloud and AI resources are allocated according to plan tiers (Basic, Standard, Pro).
  
  

• Continuous or excessive consumption beyond reasonable educational use may lead to temporary throttling or access suspension.
  
  

• Network and streaming bandwidth are managed to ensure equal access for all users.
  
  

6. AI and Cloud Resource Governance

You agree to use Al Nafi Cloud resources only for approved educational workloads such as labs, AI/ML simulations, and cybersecurity exercises.

Prohibited activities include:

• Cryptocurrency mining

• External web hosting or proxying

• Illegal data scraping

• AI model training unrelated to Al Nafi curricula

Non-compliant workloads will be automatically paused or terminated.

7. Account Security and Sharing

• Each user is responsible for maintaining account confidentiality.
  
  

• Sharing credentials, using VPNs to spoof geolocation, or accessing shared desktops to bypass institutional limits violates these Terms.
  
  

• Al Nafi may require identity verification or MFA (multi-factor authentication) in case of suspicious activity.
  
  

8. Intellectual Property

All Al Nafi content, including video lectures, AI systems, labs, simulations, graphics, code, documentation, and assessments, is protected by copyright and academic licensing laws.

Users receive a limited, non-transferable educational license valid only for the duration of enrollment or subscription. Unauthorized distribution, resale, or public sharing is strictly prohibited.

9. System Maintenance and Updates

Al Nafi routinely performs upgrades and system testing to improve platform performance.
 During such updates:

• Temporary service disruptions may occur.

• Content availability or lab configurations may change.

• Major updates will be communicated via dashboards or email notifications.
  
  

10. Data Protection and Privacy

• Data is processed in accordance with applicable privacy laws and Al Nafi’s Privacy Policy.
  
  

11. Enforcement and Consequences

Violations of these Terms may result in:

• Account warnings or temporary throttling

• Suspension or termination of access

• Academic penalties or diploma revocation (for dishonesty or plagiarism)

• Legal proceedings in cases of intellectual property theft or misuse
  
  

Severe or repeated violations will result in permanent blacklisting across all Al Nafi platforms and partner institutions.

12. Appeals and Support

Users may appeal enforcement actions by writing to  [email protected] within 10 business days of receiving notice.
 All appeals are reviewed by the Al Nafi Compliance & Academic Integrity Committee.

13. Policy Updates

Al Nafi reserves the right to modify these Terms and related policies periodically. Continued use of the platform after updates constitutes acceptance of the revised Terms.

14. Acknowledgment

By accessing any Al Nafi platform, you confirm that you have read, understood, and agreed to these Terms and Conditions and the Fair Usage Policy. Failure to comply may result in disciplinary or legal action.

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Edfolio Security Deposit – Terms & Conditions

These Terms & Conditions apply to students who submit a security deposit to Edfolio for study abroad admission processing.

By submitting the security deposit and application form, the applicant confirms that they have read, understood, and agreed to the following terms.

1. Security Deposit

Applicants using Edfolio for university admission processing are required to submit a refundable security deposit as follows:

• PKR 25,000 for applicants from Pakistan.

• USD 100 for international applicants.

The security deposit is not a university application fee. It is collected as a commitment from the applicant to continue their study abroad admission process through Edfolio.

2. Purpose of the Security Deposit

Edfolio may assist students in applying to universities without charging a separate university application processing fee from the student.

The security deposit is intended to ensure that applicants who use Edfolio's admission support and university application services continue their admission process through Edfolio rather than completing the same process through another consultant or third party after Edfolio has provided its services.

3. Eligibility for Refund

The security deposit will be refundable when all of the following conditions are fulfilled:

1. The student has completed the applicable diploma/program required for the Edfolio study abroad pathway.

2. The student's university admission application is processed through Edfolio.

3. The student receives admission from the university through the application processed by Edfolio.

4. The student successfully obtains the required study visa.

5. The student travels to the relevant study destination through the admission process completed with Edfolio.

Once these conditions have been fulfilled, the applicant will become eligible for the refund of the applicable security deposit.

4. Visa Refusal

Obtaining a visa is subject to the decision of the relevant embassy, consulate, immigration authority, or government body and is outside Edfolio's control.

If the student receives university admission through Edfolio but their visa application is refused, the security deposit will not be refundable.

Submission of the security deposit or processing of an admission application through Edfolio does not constitute a guarantee of visa approval.

5. Admission Outcome

University admission decisions are made independently by the respective universities or educational institutions.

Edfolio does not guarantee that an applicant will receive an offer of admission merely by submitting the security deposit or an application.

The applicant must satisfy all academic, financial, language, documentation, and other requirements imposed by the relevant university or institution.

6. Use of Another Consultant or Application Channel

The security deposit will not be refundable if, after receiving admission/application assistance from Edfolio, the applicant:

• proceeds with the same or related study abroad process through another education consultant, agent, representative, or third party;

• independently completes the admission process outside Edfolio after Edfolio has processed or assisted with the applicant's case; or

• chooses not to continue the study abroad process through Edfolio.

7. Applicant Withdrawal

If an applicant voluntarily withdraws from the admission or study abroad process after Edfolio has started processing the application, the security deposit will not be refundable.

This includes circumstances where the applicant changes their mind, decides not to study abroad, chooses another consultant, or does not continue the process for personal reasons.

8. Accuracy of Information

Applicants are responsible for ensuring that all information and documents submitted to Edfolio are accurate, complete, genuine, and up to date.

This includes, but is not limited to:

• personal details;

• passport information;

• educational qualifications;

• grades or CGPA;

• English-language test results;

• financial information;

• travel history;

• previous visa applications or refusals; and

• payment proof.

Edfolio may discontinue an application where information or documentation provided by the applicant is false, misleading, incomplete, fraudulent, or materially inaccurate.

In such circumstances, the security deposit will not be refundable.

9. University and Immigration Decisions

The applicant acknowledges that Edfolio acts as an admission support and processing service and does not control decisions made by:

• universities and educational institutions;

• embassies or consulates;

• immigration authorities;

• visa processing centres; or

• other relevant third parties.

Edfolio will therefore not be responsible for an unsuccessful admission or visa decision resulting from requirements, assessments, or decisions made by these organizations.

10. No Guarantee of Admission or Visa

Payment of the security deposit does not guarantee:

• university admission;

• issuance of an offer letter;

• scholarship approval;

• visa approval;

• immigration approval; or

• entry into the destination country.

All such decisions remain subject to the requirements and discretion of the relevant institutions and authorities.

11. Payment Proof

Applicants must upload valid proof of payment when submitting the Edfolio Security Deposit form.

Submission of payment proof does not by itself confirm receipt or acceptance of payment. Edfolio may verify the payment before beginning or continuing the applicant's admission process.

12. Refund Processing

A refund will only become applicable once the student has fulfilled the refund eligibility conditions stated in these Terms & Conditions.

The refund will be limited to the security deposit amount originally received by Edfolio.

Any bank charges, currency-conversion charges, transfer fees, or similar third-party costs, where applicable, may be excluded from the refundable amount.

13. Acceptance of Terms

By submitting the Edfolio Security Deposit form and making payment, the applicant confirms that they:

• have read and understood these Terms & Conditions;

• understand the purpose of the security deposit;

• understand the conditions under which the deposit is refundable or non-refundable; and

• agree to continue their university admission process through Edfolio in accordance with these terms.

By selecting “I Agree” and submitting the application, I confirm that I have read, understood, and accepted the Edfolio Security Deposit Terms & Conditions.

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